DropMate 帮助与技术支持

DropMate Help & Support
动态视频桌面收纳 · 使用帮助 & 问题反馈

DropMate 是什么?

What is DropMate?

DropMate 是一款 macOS 桌面收纳小组件,把「智能文件收纳」和「动态视频桌面」合二为一。拖拽收纳文件、自动分类整理;同时支持内置精选视频作为收纳筐背景,让桌面既整洁又有温度。 DropMate is a macOS desktop organizer that combines smart file storage with a dynamic video dock background. Drag files in to store and auto-categorize them, and enjoy curated built-in videos playing inside the dock — tidy and full of personality.

常见问题

Frequently Asked Questions

  1. 如何拖入文件? 直接把桌面上的文件拖进 DropMate 窗口即可自动收纳并按分类整理。 How do I add files? Drag files from your desktop into the DropMate window — they are stored and auto-categorized automatically.
  2. 如何取回文件? 在窗口中把文件拖出窗口,它会自动返回原来的存放位置。 How do I get files back? Drag a file out of the window and it returns to its original location automatically.
  3. 如何更换收纳筐的视频背景? 打开视频库,选择内置视频或已下载的视频即可设为收纳筐背景。 How do I change the dock video background? Open the video library and choose a built-in or downloaded video — it plays inside the DropMate dock.
  4. 如何调整窗口外观? 在设置面板可调节透明度、边框粗细、圆角、位置锁定等参数。 How do I customize the window? In Settings you can adjust transparency, border thickness, corner radius, position lock, and more.
  5. 如何新建附加窗口? 通过菜单栏的 DropMate 图标选择「新建附加窗口」。 How do I create an extra window? Click the DropMate icon in the menu bar and choose "New Extra Window".
  6. 如何解锁完整版? App 内购买「完整版」¥28 一次性买断,解锁无限附加窗口、自定义视频、全部视频库等。 How do I unlock the full version? Purchase the one-time "Full Version" in-app (¥28 / $4) to unlock unlimited extra windows, custom video uploads, and the full video library.

需要更多帮助?

Need more help?

如果以上内容没有解决你的问题,欢迎通过邮件联系我们,我们会尽快回复。 If you still need help, feel free to contact us by email and we will reply as soon as possible.

请在邮件中描述问题、macOS 版本及重现步骤,便于快速定位。 Please include the issue, your macOS version, and steps to reproduce it.